Are you tired of calling 1800 numbers? Are you looking for a professional plan management or support coordination provider where you can speak to the same person when you call, receive genuine personalised care and talk to someone who has lived experience with disability?
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If so, Quality Disability Management Services (QDMS) is the right provider for you.
Both directors have been carers for family members with disability, and this experience drives the philosophy and passion of QDMS.
This independent, NDIS registered business in ACT provides plan management and support coordination services to NDIS participants in both ACT and NSW, and participants can choose to use either, or both of these services, depending on their preference.
"As a small business, our focus is firmly on the needs of our participants," director at QDMS, Jennie Mitchell said.
"Our processes and procedures put the participant at the centre of all we do and the decisions we make - and that's what makes us different."
Their person-focused approach involves:
- Listening to you
- Supporting you to exercise choice and control
- Identifying the best support for your needs
- Freeing up more time for you and your family
When you engage them as your plan managers, they put you at the centre of all decision making.
It means you have choice and control, without having to spend hours dealing with bills, paperwork and phone calls.
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As your plan manager, they will make your life easier and they do this in several ways including:
- By identifying and managing service providers and supports
- Coordinating payments and tracking your NDIS budget
- Monitoring the quality of the services that are provided to you
"At QDMS, we can help you establish when and how you want your supports delivered, and help you find the right providers to deliver the services you need," Jennie added.
"For us, it's about supporting you to achieve your goals in your NDIS plan.
"Employing QDMS to help you manage your NDIS plan expands your support network - we become part of your support team and you become part of the QDMS family.
"And that's exactly how we work here at QDMS, we work to get you the best services and supports, just like family.
"We have built strong relationships with other providers and enjoy working with those who share a similar philosophy to ours."
If you are looking for a business that still holds small business values, contact Quality Disability Management Services at info@qdms.com.au or 0411 219 312.