Holly Alexander's trip on the Spirit of Tasmania with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage.
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She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful.
"They would only let me look for an hour and I waited in the bar as they kept looking.
"They couldn't find her, they didn't raise any alarms when they were trying to get people to disembark or check their cars as they seem to think that she might of jumped in the utes or trailers."
She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads.
"She is my best friend and I just want her back. Not knowing if she's dead or alive is killing me. Please help."
Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep.
A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it.
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